MEMBER’S LOYALTY PROGRAM
MEMBER’S LOYALTY REWARDS
At The Studio we reward YOU to workout.
You see we believe you should be rewarded for sweating with us.
We are honoured that you choose us as your go-to place to help you get fit.
So honoured, in fact, that we want to give you discounted gear for your loyalty and as a token of our appreciation.
Love your team at The Studio ox
GRAB THIS GEAR AT COST
30% OFF PER ITEM
250 LOYALTY PTS
MADE TO ORDER
YOU CHOOSE YOUR SIZE,
HOW TO EARN POINTS
Refer a friend +250 pts
Join The Studio +100 pts
Attend 15 classes in one month + 50 pts
Have a birthday + 25 pts
Write a review on our app + 5 pts
Use our app to book a class + 2 pts
VIEW OUR ONLINE STORE
Unlimited Members: grab any of our online store items at cost with 250 Loyalty Points, per piece.
Email us and tell us what you would like to order and we will send you a customized 30% off discount code.
HOW IT WORKS
The online business we use for our merchandise is print-on-demand. Once you place your order TeeSpring will print your order and mail it to you directly.
Canadian-bound takes 12-15 business days, US-bound order within 9-12 business days.
Standard shipping rates can be found here.
TeeSpring has a “30-Day Make It Right Policy”.
HOW TO JOIN
As soon as you take your first class with us you start earning reward points. To continue to earn points, and redeem,
you must be a monthly unlimited member,
Check out where you are on our Leaderboard by heading to your Member’s Dashboard, or check our app.
ONCE YOU’VE JOINED
To redeem your points: head to our Online Store
Email us: and let us know if you would like to redeem 250 loyalty for 1, 2 or more items (it’s 250 points per item).
Please note: we are unable to transfer your points to another person/member.
Important: When you cancel your membership the system will wipe all points from your account.
GOT PROBLEMS WITH YOUR ORDER
Email email@example.com with your order number and photos of your product and their team will be more than happy to help!
They also offer live chat for buyer support through their homepage. The chatbox will pop up on your bottom right while on that page for a couple of minutes.
Their chatbox is open during normal business hours – Monday through Friday 9-5 EST
Open 7 days a week | 35+ classes a week
4807 Delta, Street, Ladner, BC V4K 2T7